CHILDHOME USA return policy

Bought from Childhome USA?

We’d love to take back “gently used” goods, but we can’t. There are plenty of places to find a good home for them, though!

Bought from an Authorized Childhome USA dealer ?

They will be happy to return or exchange with you!

DELIVERED BUT NOT DELIVERED

If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact couriers at service numbers above in order to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.

If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.